Specialist Central Foot & Ankle Centre

Our aim is to provide the highest quality care possible, giving you the best treatment available for your problem.

We understand how disorders of the foot and ankle can impact you, your family, your social life, fitness and your workplace. Problems related to the foot and ankle are often accompanied by debilitating pain, as well as deformity and other medical and mental health issues.

Incorporating a collaborative, ‘whole person’ approach towards diagnosis and treatment, at the Foot & Ankle Centre we strive to help you obtain the best quality of life that can be realistically achieved.

We will take you from a life of pain and debility to a more active and healthier lifestyle and whilst that life may not be pain free it will be a greater quality lifestyle with increased comfort.

Place your feet in our hands.   

About Us

Dr Linda Ferris and Julie Fallon founded the Foot & Ankle Centre in 2005. The Centre comprises Orthopaedic Surgeons and Allied Health services.  We offer a comprehensive range of Multi-disciplinary treatment and support services.

We are an “Australian first”, South Australian owned multidisciplinary centre that specialises in the comprehensive treatment of foot and ankle disorders.

Our Providers are experts in the medical, surgical and bio mechanical treatment of the foot and ankle.

The Foot & Ankle Centre is recognised as a centre of excellence in Australia for the care of all foot and ankle disorders.

We have a unique approach to foot and ankle care providing professional service tailored to the individual needs of the patient in one convenient location.

The Centre, through its Associations is able to provide an extended range of services. Orthopaedic Surgeons, Vascular Surgeon, Rheumatologists, GP with special interest in foot and ankle disorders, Physiotherapists, Podiatrists, Prosthetics and Orthotics, Fitter of Medical Grade Footwear, Boots and Braces, Radiology and Pathology.  All this expertise works together to achieve the best possible outcome for you.

Our growth in the community is the direct result of the expert, professional, caring and personal treatment given to our patients.

Office Hours

The regular office hours are 9.00am to 5.00pm. Some providers do consult earlier and later than this, please check with our receptionists the hours worked by your provider.

After Hours

If you need to call Dr Ferris outside of normal office hours, please do so if you have a medical emergency only. Please call the main office number. You will be given the opportunity to leave a voice message that will be immediately forwarded to Dr Ferris.

Appointments

We are aware that nobody likes to be kept waiting and we do try our best to adhere to appointment times.  However, medical consulting is unpredictable and it may be that your provider has had to see someone urgently or a patient’s problem has been more complex than anticipated resulting in appointments falling behind. We do try to inform you wherever possible if we are running behind and whilst we do regret this occurs, we ask for your patience and understanding.

Cancellations / Non-attendance

The providers are usually booked solidly throughout the day.

Dr Ferris’ appointments are booked months in advance.

If you miss your appointment and do not inform us prior, that means someone who may be suffering from extreme pain or a major disability has missed an opportunity to be treated earlier.

Please consider others and let us know as soon as you can that you cannot attend an appointment. 

Due to the high demand for appointments, we charge the full consultation fee for appointments not cancelled with at least 24 hours notice.  This fee is not claimable from Medicare.

If you would like any information relating to fees please ask our receptionists.  We ask for payment in full on the day of your consultation.  Medicare Australia will deposit your rebate into your bank account within 2-3 days.

Recalls

We have a monitored computerised recall system in place.  If you are on our recall system a letter will be sent to you informing you of your need to make an appointment.  Please call us on receipt of your letter to ensure you are seen at the required time.

Please remember, if you change address or change your contact details please let us know.

Repeat prescriptions

Repeat prescriptions will not be given to you unless this has been pre-organised with your provider.  In order for us to fulfil our legal and ethical responsibilities and in order to ensure your good health, we require you to make an appointment if you need further medication.

Referrals

Specialists:  All patients must have a GP or Specialist referral. A GP referral lasts for 12 months and a Specialist referral lasts for 3 months.

Referrals must be current; without a current referral Medicare Australia, Veteran's Affairs or Private Health Funds, will not pay for treatment given. 

Referrals are current from the date of the first consultation until the day before expiry. I.e. a 12 month referral would be current from 01/01/2016 until 31/12/2017.  A 3 month referral would be current from 01/01/2016 to 31/03/2017.

WorkCover Australia, RTWSA and all Third Party patients must have a referral letter, partly to ensure your provider has your medical history and in case your claim is not accepted.  Please note you are responsible for any expenses incurred for consultations and treatment.  If your claim is not accepted then you will be responsible for your account.  If you do not have an accepted claim letter and claim number when you attend your appointment you will be asked to pay the account in full.  You will then need to claim this back from the insurer once your claim is accepted.

We require the following information from you:

  • Type of injury

  • Date of injury and date of claim

  • Claim number

  • Name, address and contact details of your employer

  • Name, address and contact details of your insurer

  • Name, address and contact details of your claims manager

  • Name, address and contact details of your lawyer

Remember: Patients having surgery based on a non-current referral will not be covered and it is illegal for doctors to backdate referrals.

Patients referred to allied health providers do not generally need a GP or Specialist referral unless their accounts are to be submitted to Veteran’s Affairs or they are on an Enhanced Primary Health Care Plan, Mental Healthcare Plan or Teamcare Arrangement.

Transport & Accessibility

Taxis

Our receptionists are happy to book you a taxi should you require one.

Parking

Our car parking facility is extremely limited and not suitable for large vehicles.  We ask that the car park be reserved for patients with low mobility and encourage patients to park either on the North Adelaide Village car park where parking is free for the first two hours or on the streets around the practice where there are several one and two hour car parks.

Wheel chair access

We have wheel chair access to the premises and a wheel chair on the premises if needed.  We also have a disabled bathroom with wheel chair access.